Here are the top stories in AI this week - 1. AI Chatbot Replaces 90% of Customer Support Staff at Indian E-commerce Startup Suumit Shah, the CEO of Bangalore-based e-commerce startup Dukaan, has announced the dismissal of 90% of his customer support team, citing the superior performance of an AI chatbot. The chatbot, named Lina, has drastically reduced response times and cut customer support costs by 85%, leading to the layoffs of 23 out of 26 support staff. The decision has sparked controversy on social media, with critics accusing Shah of lacking empathy and questioning the support provided to the laid-off employees.
Checkout the article and twitter thread
2. Elon Musk launches new AI company
Elon Musk, CEO of Twitter, has announced the creation of a new organization, xAI, with the ambitious goal of understanding the universe's true nature. The team, currently consisting of 12 members, includes veterans from DeepMind, OpenAI, Google Research, Microsoft Research, Tesla, and the University of Toronto. More details about xAI's mission and methods, which are speculated to involve large language models and reinforcement learning, will be revealed in an upcoming Twitter Spaces event. Read the Techcrunch article here
3. Google's ChatGPT rival Bard's latest update Google's AI tool, Bard, has expanded its availability to most of the world and now supports over 40 languages, including Arabic, Chinese, German, Hindi, and Spanish. The update also introduces new features such as customizable responses, the ability to listen to Bard's responses, and the option to pin and rename conversations. Additionally, users can now export Python code to Replit, share responses with friends via shareable links, and use images in their prompts with the integration of Google Lens.
Read the announcement here
And that's all for this week! If you have any suggestions or feedback regarding the newsletter or website, please reach out to us by replying to this email.
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