We are updating the Terms of Service of The Prompt Index
When the new terms apply to you, what changes, and what to do if you do not agree.
The Prompt Index |
|
Account notice • Terms of Service
We’re updating our Terms of Service
Hello,
We are updating the Terms of Service of The Prompt Index (version 2.0). We are writing to you because you have an account with us.
|
When the new terms apply to you: 9 December 2026
Until then, the terms you agreed to before still apply.
|
|
|
The main changes
|
Business users
If you use the service for business, our total liability in any 12-month period is limited to the greater of the fees you paid us in the 12 months before the claim arose and £100, and we do not cover loss of profits or indirect loss (section 20). Consumer rights are not affected (section 19).
|
|
|
Content you publish
If you publish something (for example a prompt in our public library or a public share link), you give us a worldwide, non-exclusive, royalty-free licence to show and distribute it on the service and in promoting the service, and other users may copy and use it, including commercially. You can unpublish it at any time. Private content is used only to provide the service (section 10).
|
|
|
Cancelling a plan
Monthly plans can be cancelled online at any time in Manage subscription or on the Cancel contract here page. After the first 14 days, you keep paid features until the end of the period you paid for; a cancel within the first 14 days is treated as below (section 6).
|
|
|
14-day right to cancel (UK and EU consumers)
If you cancel a new paid plan within 14 days, we refund what you paid minus a proportionate amount for the days used. Cancelling a monthly plan in Manage subscription within those 14 days counts as using this right, unless you tell us you only want to stop it renewing (sections 6 and 7).
|
|
|
Plainer English
The terms have also been reorganised and rewritten in plainer English, including sections on AI output, moderation and complaints, and how we will tell you about future changes (section 18).
|
|
Read the full new terms: thepromptindex.com/terms.html
We have also updated our Privacy Policy: thepromptindex.com/privacypolicy.html
|
|
If you do not agree
You do not have to accept the new terms. If you do not want them to apply to you, you can close your account at any time before 9 December 2026: sign in and go to Workspace > Account > Your data > Delete your account.
If you have a paid plan that still renews, cancel it first (an account cannot be closed while a plan renews): Manage subscription or Cancel contract here.
If you have a 12-month plan and a change is to your disadvantage, you can cancel and we will refund the unused part (section 18).
If you keep your account open and keep using it on or after 9 December 2026, the new terms will apply to you. Telling us you disagree does not by itself stop the change, and neither does only cancelling your plan: the new terms still apply to the free account you keep. Closing your account before 9 December 2026 does stop it.
If something in the new terms worries you, reply to this email and we will answer before 9 December 2026.
|
|
|
Questions: reply to this email or write to steve@thepromptindex.com.
Stephen
Stephen James Smith t/a The Prompt Index
Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom
|
|
This is a service email about your account and our contract with you. We send it to every account holder, including people who do not receive our newsletter. It does not sign you up to any marketing.
© 2026 The Prompt Index
Unsubscribe from account notices
Suite RA01
195-197 Wood Street
London
Greater London
E17 3NU
United Kingdom
Powered by EmailOctopus
|
|